Friday, March 13, 2015

Introducing the HR Advisor

The team at OperationsInc is excited to announce the creation of our new blog, The HR Advisor, a blog of HR insights and industry news. Due to the creation of this new blog, which you can view by clicking here, we will no longer be posting here, and invite you to follow along with us at The HR Advisor. We will be sharing HR Best Practices, Interview Questions, and Industry News, in addition to answering Reader Questions.

To begin reading The HR Advisor, please click here, and we look forward to providing answers to your most crucial HR-related questions.

Tuesday, October 14, 2014

How to Find Out If a Potential Candidate May Have Scheduling Conflicts

Interview Question: The job requires you to _____. Is there any reason you could NOT meet those requirements?

This is the perfect way to learn about things like second jobs, transportation issues and even possible childcare coverage problems. For the most part you can't directly ask about these issues, but you can ask this question and act on the responses. So asking someone to tell you if the need for them to be available to stay late or come in on weekends is an issue is acceptable. If they then tell you they cannot meet that requirement because of any of the aforementioned issues you generally are on solid ground to eliminate them as a candidate. Be careful not to provide possible answers, instead saying silent and allowing the responses to voluntarily flow.

Monday, October 6, 2014

How Can You Communicate Ethics and Compliance Policies?

It is critical for all businesses and in some cases required for others that you share your policies pertaining to Ethics and Compliance. In general, you should do so in writing via your Employee Handbook or in some cases via a separate document. Be clear in what you expect while still allowing for company interpretation. Overall, insure that you give the employee a chance via one-on-one or group sessions to review the policies so that they are clearly understood. Lastly, get employees to sign off indicating the policies were read and that the employee agrees to adhere to them.

Thursday, October 2, 2014

Can You Effectively Mediate Conflict in the Workplace?

Reader Question: I would like to get more information on mediation strategies for handling difficult issues among employees. Can you suggest any techniques that might be helpful?
- HR Assistant, Medical Product Company

One technique that you can frequently use is the establishment of "Ground Rules". The parties involved create, agree, and commit to the rules --- a method that is helpful for those employees that are experiencing conflict with fellow co-workers. When it comes to conflict management / mediation you need to assess the situation first to see what the most appropriate intervention would be. This all being said Mediation is not an easy area to master. The best way to learn mediation techniques is read up on it, find a local course provider, and practice, practice, practice!

Wednesday, October 1, 2014

Did Your Potential Candidate Prepare For The Interview?

Interview Question: What do you think it takes to be successful in a company like ours?

Some candidates will jump right in a give you their best answer to this trap laden question. You have to decide if they should be able to answer at this juncture --- or the appropriate response is "I won't know until I'm here for a few months" or even "Why don't you tell me?". Probe any direct responses inquiring as to how they arrived at their answer. It helps to understand if they did research, asked others who work there, or just made some assumptions.